Trust & Safety
How LetsGoal works, how we label content, and how to report a problem.
Independent fan guide
LetsGoal is an independent fan guide. LetsGoal is not affiliated with, endorsed by, sponsored by, or officially connected to FIFA, the FIFA World Cup, U.S. Soccer, Canada Soccer, the FMF, any host-city organizing committee, or any official rights holder or broadcaster. "World Cup," "FIFA," team names, and tournament marks are trademarks of their respective owners and are used for identification and editorial reference only.
Paid placement labels
When a venue or deal is paid for, we label it clearly on the public site:
- Sponsored Β· Featured β a paid featured venue placement
- Sponsored deal β a paid featured coupon/offer
- Affiliate β a product link where we may earn a commission
Paid visibility improves sponsored exposure and presentation, while Passport recommendations, ranking, safety, and availability depend on relevance, review quality, and current conditions.
Owner-submitted vs verified
Many listing details (hours, TVs, sound, capacity, age rules, specials, cultural connection) are owner-submitted by the business or its representative. We label these as Claimed. We separately label venues we have verified as a Verified Watch Spot. Owner-submitted details may change without notice β always confirm critical information directly with the venue.
Passport tiers
Listings in Matchday Passport may carry one or more tier labels:
- Claimed β the business or its representative has claimed the listing and submitted details.
- Enhanced β the listing includes additional Cultural + Matchday Fit details that improve discoverability.
- Verified Watch Spot β LetsGoal has separately verified key matchday signals.
- Featured (Sponsored) β a paid placement in labeled Sponsored/Featured surfaces.
Featured status affects clearly labeled Sponsored/Featured surfaces only. It does not influence organic Matchday Passport ranking, which is based on fit signals (route, safety, vibe, group, mobility, tags, user intent). Featured slots rotate and are subject to visible caps.
Passport perks & Claim Codes
Passport perks, signature items, and matchday specials are business-submitted offers reviewed by LetsGoal. When you tap "Claim This Perk," we generate a reference Claim Code such as LetsGoal-XXXXX. This is a record of claim intent, not a verified one-time coupon β LetsGoal does not redeem or validate it. Confirm availability and terms directly with the venue, and report any expired or misleading perks via the Report a Listing page.
How business submissions are reviewed
Before publication, each submitted listing goes through an editorial review. Our team checks the submission for completeness, plausibility, prohibited content, and consistency with our Business Terms. Listings can be approved, sent back for revision, relabeled, or rejected. Businesses confirm authorization, accuracy, compliance responsibility, and non-affiliation as part of submission.
Cultural + Matchday Fit data
"Cultural connection," country/team support, and matchday details (TVs, sound on, family-friendly, capacity, specials) are owner-submitted and stored as suggestions. Admins review and selectively apply them to venue records β they are not auto-published into the public venue profile without review.
Family safety
Family-friendly, 21+, and age-policy labels are owner-submitted unless otherwise noted. Bars, breweries, and nightlife venues may apply age restrictions at any time, including during high-traffic match windows. Confirm age and entry policy with the venue before bringing minors.
Events and fan zones
Event information is aggregated from public sources and labeled with a source where possible. Dates, entry rules, ticketing, security, capacity, and programming may change. Confirm details with the official event organizer before attending.
Report a problem
If you spot incorrect, misleading, unsafe, or inappropriate content, please tell us via the Report a Listing page, or email hello@letsgoal.us. We review reports in good faith and respond in a reasonable time.